Terms of service

Terms of Service

Welcome to ALEONA. By accessing or purchasing from our website wearaleona.com, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General

These Terms of Service apply to all users of the site, including browsers, customers, and anyone who accesses our website. By using our site, you confirm that you are at least 18 years of age and have the legal capacity to enter into a binding agreement.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site following any changes constitutes your acceptance of the new Terms.

2. Products

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for all products are subject to change without notice.

We have made every effort to display the colors and images of our products as accurately as possible. We cannot guarantee that your device's display of any color will be accurate.

3. Orders & Payments

By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our sole discretion.

Payment must be made in full at the time of purchase. We accept the following payment methods:

  • Visa / Mastercard / American Express
  • PayPal
  • Apple Pay / Google Pay
  • Klarna
  • Shop Pay

All transactions are processed securely via SSL encryption. We do not store your payment details.

4. Pricing & Taxes

All prices displayed on the website are inclusive of applicable taxes. The final price you see at checkout is the total amount you will be charged — no hidden fees.

5. Shipping

We offer free worldwide shipping on all orders. Orders are processed within 1–3 business days. Estimated delivery times:

  • United States: 5–10 business days
  • Europe: 5–10 business days
  • United Kingdom: 5–10 business days
  • Canada / Australia: 5–12 business days

Delivery times are estimates only and cannot be guaranteed. ALEONA is not responsible for delays caused by customs or third-party carriers.

6. Returns & Refunds

We accept returns within 14 days of delivery. Items must be unused, in original condition, and in their original packaging. Return shipping costs are the customer's responsibility.

For full details, please refer to our Refund & Return Policy.

7. Intellectual Property

All content on this website — including images, text, logos, graphics, and designs — is the exclusive property of ALEONA and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, or use any content from this site without our prior written permission.

8. Limitation of Liability

ALEONA shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount paid for the product in question.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the European Union. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts.

11. Contact

If you have any questions about these Terms, please contact us:

📧 Email: info@wearaleona.com
🌐 Website: wearaleona.com

Last updated: July 2026